Northeast Frontier Railway (NFR) has introduced a series of comprehensive and passenger friendly measures to ensure comfortable, safe and pleasant festive travel for everyone. Major stations such as Katihar, New Jalpaiguri, Guwahati, Jogbani and Kishanganj have been beautifully prepared with dedicated holding areas equipped with passenger information systems, clean drinking water, toilets, fans and ample seating arrangements, creating a welcoming and relaxed environment for passengers. Proactive crowd management and safety arrangements have been implemented to make journeys smooth and stress free. The festive spirit is brought alive with melodious Chhath Geet songs at major stations, including Katihar, Kishanganj, Barsoi and Jogbani in Bihar, creating a warm and joyful atmosphere for all travelers.

At Katihar Railway Station, an NGO has come forward to extend heartfelt support by serving refreshing water and ‘sarbat’ to passengers waiting in holding areas. Divisional Railway Managers across NFR personally interacted with travelers, NGO members and railway staffs expressing appreciation for their contribution and ensuring that facilities meet the highest standards of passenger comfort.Passengers thanked NFR for the well-maintained holding areas and amenities, making their wait pleasant and convenient.

To meet the increased travel demand during Puja, Diwali and Chhath, NFR is operating special festival trains covering 620 trips across various routes, ensuring seamless and convenient connectivity for passengers across the region. Every day, more than 200 trains operate through the NFR network serving thousands of travelers with efficiency and care.

For enhanced safety and convenience, additional RPF, GRP and Commercial staff are deployed round the clock at stations and o­n trains. Measures such as queue management, automatic ticket vending machines, real-time CCTV monitoring, drones, Segway scooters and war rooms at divisional offices and headquarters provide 24×7 operational oversight, ensuring a safe and secure journey for every passenger.

With its unwavering focus o­n teamwork, vigilance and a passenger first approach, NFR remains committed to providing a safe, efficient and joyous travel experience, reflecting the true spirit of the festive season and Indian Railways’ dedication to passenger well-being.

Source/NFR